Privacy Policy
This Privacy Policy is applicable to the websites and platforms on which it is presented. It outlines how HKN CONSULTING LLC, also known as NBB Academy, manages customer information on the websites and platforms relevant to this Policy (herein referred to as our Platforms). By accessing this Platform, you agree to our collection, utilization, and disclosure of your information as detailed in this Privacy Policy.
Your Rights Regarding Your Information
You possess several rights concerning your personal information, including:
- The right to be informed about the utilization of your personal information (as presented in this notice).
- The right to access the personal information we maintain about you.
- The right to request corrections to inaccurate personal information in our possession (most changes can typically be made through your NBB Academy account settings by logging into www.nbbacademy.com).
- The right to request the deletion of your data or, in certain circumstances, halt the processing or collection of your information.
- The right to withdraw consent from direct marketing communications, which can be achieved through your NBB Academy account or by contacting us directly via email.
Information We Collect from and about You
We obtain your contact information. For instance, we gather your name and mailing address upon your registration or account creation at www.nbbacademy.com. Additionally, we collect contact details such as phone numbers and email addresses. If you register, we may also request that you establish a password.
We collect information that you submit online, including content you share or publish while engaging with us on social media platforms. We also collect your email address or mailing address when you enroll in our mailing lists.
We gather demographic and product preference information, which may include your age, gender, and marital status.
We collect payment information. When you make purchases via our platform, we collect essential details needed to process your transaction, such as your debit or credit card number.
We gather information regarding your device and location. This includes details about the browser and device you use to access our Platform. We may track the site you visited before or after interacting with us.
Methods of Collecting Information
We collect information directly from you when you establish an account or purchase a product through our Platforms. Data is also collected when you engage with customer service, subscribe to our newsletter, complete surveys, or take part in promotions.
We employ passive collection methods, utilizing tracking technologies like browser cookies and web beacons on our websites and in communications we send. We monitor user interactions over time as they utilize our platforms, and third parties may also engage in similar data collection practices.
We may obtain information about you from third-party sources, including social media platforms and acquaintances using our "email a friend" feature, as well as other data sources.
Use of Information as Described
We utilize your information to provide products and services. This encompasses fulfilling products you have purchased or processing returns, along with sending newsletters you have opted to receive.
Your information is also employed to enhance our products and platforms, enabling us to tailor your experience to better match your interests and preferences. Additionally, we respond to your inquiries using your information.
We use your information to maintain communication regarding our relationship, which may include electronic correspondence (such as emails or text messages) and phone calls concerning order status and updates related to this policy.
Your information might be utilized for marketing purposes, including sending information about new products, special offers, and updates. We may promote products and offers from third parties that we believe may be of interest to you.
Communication Preferences
You have the option to opt-out of our marketing emails at any time. To cease receiving such communications, please follow the instructions provided in any marketing emails from us. Nonetheless, if you opt-out of marketing messages, you will continue to receive transaction-related communications when you make purchases through our Platforms, including responses to inquiries via email or our Platforms.
If you have opted in, we will keep you informed via marketing messages sent through email and SMS regarding our offerings.
Opting Out of Marketing Communications from www.nbbacademy.com
You may withdraw your consent to receive marketing communications at any time through the following methods:
- Via your account settings at www.nbbacademy.com.
- By clicking the "unsubscribe" link in any email we send you.
- By contacting our customer service team at [email protected].
Upon your request, we will update your profile to prevent any further marketing communications. Please note that processing may take a few days to ensure all systems are updated, during which you may still receive messages.
Unsubscribing from marketing communications does not terminate service or transactional correspondence from www.nbbacademy.com (such as order updates).
Permissible Use
We utilize information as otherwise allowed by law or as communicated to you.
Information Sharing with Third Parties
We share information with our affiliates, which includes affiliates related to NBB Academy and HKN CONSULTING LLC.
Information may also be shared with third parties that provide professional services for us, such as marketing agencies, advertising partners, and web hosting providers. We share information with payment processors with whom we collaborate, as well as companies involved in delivering your purchases, including delivery services and order fulfillment entities.
We may provide third parties with aggregated but anonymous analytics concerning our customers without identifying individual users prior to such sharing.
Information may also be shared with any successor to part or all of our business, such as in the event of a sale of the NBB Academy brand or HKN CONSULTING LLC, of which a customer list may be transferred.
We will disclose information when deemed necessary to comply with legal obligations or to protect our interests, including responding to subpoenas or court orders. This could also involve sharing information during investigations related to potential fraud, including cases associated with promotions or contests. We may release information to anyone requesting a list of winners should you win a contest or sweepstakes.
We may disclose information for additional reasons communicated to you. You have certain choices regarding the usage of your information.
Except under these conditions, we do not and will not sell your personal information—such as your name, address, email address, or financial/credit card information—to any third party. Our commitment is to earn and maintain your trust, emphasizing the importance of safeguarding your personal information.
California Residents
Residents of California may request a notice detailing the categories of personal information we share with third parties for direct marketing purposes. If you are a California resident interested in receiving such a notice, please submit a written request using the contact information provided in the “Contact Information” section below or via email at [email protected].
Transfer of Information to Other Countries
If you reside outside the United States, please note that your personal information may be processed in the United States, where data protection regulations may differ from those in your home country. By providing personal information, you consent to the transfer, storage, and processing of your information in the United States.
Cookies & Tracking
You retain control over cookies and tracking mechanisms, with options in your browser settings that may allow you to manage these preferences. Some browsers can be configured to reject cookies. To manage Flash cookies, which may be occasionally utilized on certain websites, please visit https://www.aboutads.info/choices/ for further details.
Our Do Not Track Policy
Certain web browsers offer "Do Not Track" features that allow users to instruct websites not to monitor their activities. It should be noted that these features may vary in effectiveness. Presently, we do not accommodate these signals. Should you choose to disable cookies, please be aware that some functionalities of our sites may become inoperative. Furthermore, opting to block or decline cookies may not fully eliminate all tracking as described herein.
You have the ability to manage various tools on your mobile device. For instance, Bluetooth, GPS location services, and push notifications can be disabled in your device's settings. Please be aware that these options may vary based upon the specific browser and device in use.
Restriction on Minors
Our platforms are intended solely for adult users. We do not knowingly gather personal information from children under the age of 13. If you are a parent or guardian and suspect that your child has provided us with their information, you are encouraged to reach out to us at the contact information provided at the conclusion of this policy. Kindly label your inquiry as "COPPA Information Request." Parents can also find further information regarding the safeguarding of children’s privacy online at https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.
Security Standards
The Internet does not guarantee absolute security. No transmission method over the Internet or method of electronic storage can be deemed entirely secure. Thus, we cannot assure you that your interaction with our platforms will be completely secure. We recommend exercising caution when utilizing the Internet in general.
Engaging with our website may enable you to create an account. Should you choose to do so, you will need to establish a username and password. You are responsible for maintaining the confidentiality of your password, and you will bear responsibility for any activity carried out on your account by others who have obtained your password, whether or not that access was authorized. Should you suspect unauthorized access to your account, you may change your password and the associated email address via our website. It is advisable to inform us of any unauthorized utilization of your password or account.
Although we employ reasonable measures to safeguard your personal information from unauthorized access, use, or disclosure, we cannot assure complete security. If we are legally obligated to inform you of any unauthorized access to your personal information, we may do so electronically, in writing, or by telephone, as permitted by law.
Links to Third Parties
We may include links to external platforms or employ third-party tools that are beyond our control. If you click on a link associated with a third-party site, you will be directed to a site that we do not govern. We disclaim responsibility for the privacy practices of such third parties, including those that may host advertisements or content on our site. We urge you to thoroughly review their privacy policies.
Modifications to this Policy
Occasionally, we may amend our privacy policy and practices. In the event of any material changes, the policy that was in effect at the time you provided your personal information will generally apply to that information. We will inform you of any significant alterations to our policy as mandated by law, and an updated copy will also be accessible on our platforms. We advise you to review our platforms regularly for updates.
Contact Information
We always welcome communication from our customers, particularly if you feel we have fallen short or if there are areas for improvement. Should you have:
- Questions or feedback regarding this notice,
- Requests for cessation of data usage, or
- Inquiries about exercising your rights or submitting a complaint,
please do not hesitate to reach out to our Customer Care team, who will gladly assist with any inquiries you may have. You can contact our team by sending an email to [email protected], or if you prefer traditional correspondence, you may write to us at the address provided
HKN CONSULTING LLC
108 WEST 13TH ST
WILMINGTON
New Castle
DE 19801
DELAWARE
UNITED STATES (USA)
Email Address: [email protected]
EFFECTIVE DATE: 12/01/2024